Our commitment at SouthWest CommonWealth Eduversity is to ensure a
transparent and equitable refund process. Please familiarize yourself with our refund
policy to understand your rights and responsibilities:
Eligibility for Refund:
Refund requests are considered for valid reasons, including but not limited to
withdrawal from the program, documented emergencies, or unforeseen
circumstances.
Refund Amount Calculation:
The refund amount is determined based on the time elapsed since enrolment and
any applicable deductions.
Deductions may include administration fees, completed coursework fees, or other
relevant charges.
Refund Initiation:
Submit a formal refund request through our online portal or contact our student
services department.
Clearly state the reason for the refund and provide any necessary documentation.
Refund Processing Time:
Refunds will be processed using the original payment method within [Z] business
days of receiving a valid refund request.
Refund Exceptions:
Refunds are not applicable for services or resources already consumed, including
completed coursework, assessments, or certifications.
Refunds may not be granted for reasons beyond the control of SouthWest
CommonWealth Eduversity, such as force majeure events.
Policy Updates:
This refund policy is subject to change. Any updates will be communicated to
enrolled students.
For specific details related to your enrolment, please refer to your enrolment
agreement or contact our student services department for personalized assistance.